We discussed how Praveen began his SaaS journey by developing a product tailored for banking and financial systems. Instead of testing it with smaller banks, he remained focused and patiently worked towards implementing it directly with ICICI Bank. His perseverance paid off, and the successful launch with such a reputed institution gave his product strong credibility. This milestone now helps him attract more clients under a trusted brand name. Notably, Praveen wasn’t new to entrepreneurship — he already had experience running two other businesses before starting this SaaS venture.

We also explored the impact of the AI revolution in the workplace, along with practical AI productivity hacks that help teams work smarter and automate repetitive tasks. Beyond that, we discussed the crucial roles of technical and management teams in an IT company — the technical team builds and maintains the product, while the management team drives vision, coordination, and growth. A key takeaway was how leaders can support their teams through trust, skill development, and shared ownership — helping transform dedicated team members into a strong, reliable core team.